In the first instance, we would always ask that you make contact with the new school department at The Spencer Academies Trust via the details below…
- Principal: Mrs L. Trail – email@example.com
- General Enquiries: School Office – firstname.lastname@example.org
- Governance: Mrs A. O’Brien – email@example.com
- SENDCo: Mrs L. Trail – firstname.lastname@example.org
If, as a parent or carer of a child at this school, you would like to request a paper copy of any information that is contained on the school’s website please contact school directly, specifying the documentation that you require and we will gladly provide this for you.
Where to Find Us
- Canal Street, Derby, DE1 2RJ.
- Tel: 01332 949471
Making a Complaint
Under the Trust complaints policy, complaints should be received ‘as close as possible to the point of origin.’ This means that a complaint should be received by someone who understands your concern and is in a position to help resolve it.
In the first case, this might be an informal conversation with your child’s class teacher or another member of the school staff.
Formal complaints should be submitted to the Principal or Head of School, and should be in writing where possible. The contact form below can be used for this.
For the Trust complaints policy, please see here.